Cancellation policy

Subscription cancellation policy

How Subscribe & Save works

• You get one 15g jar of shilajit resin every 4 weeks, at the subscription price shown on the product page when you sign up. Free UK standard delivery is included.
• You pay for your first jar at checkout. After that, we take payment every 4 weeks, when each order is created, and then dispatch it.
• There's no minimum term.

Skipping, pausing or cancelling

You can skip a delivery, pause or cancel your subscription at any time. Log in to your account and go to Subscriptions, or email contact@shilajituk.co.uk.

If you cancel before your next payment date, you won't be charged again. Any order you've already paid for will still be sent.

Your right to cancel

You can cancel within 14 days of receiving your first jar. Our Returns & Refunds policy explains how refunds work.

Price changes

If we change the subscription price, we'll email you at least 14 days before the new price applies, so you can cancel first if you want to.

Failed payments

If a payment fails, we'll try again up to 3 times, 7 days apart. If it still doesn't go through, your subscription will be cancelled and we'll email you to let you know.

Subscriptions set up through PayPal

If you subscribed through PayPal before 3 November 2026, you can cancel through your PayPal account or by emailing us.

This policy doesn't affect your legal rights.